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Boost Engagement: eLearning with Built-in Employee Feedback

June 27, 2024 employee feedback

Imagine such a world where employees are motivated to participate proactively in shaping their own learning experience – self-guided exploration and feedback-driven learning. This is exactly what an eLearning platform with built-in employee feedback offers; enriched with adaptive learning, engagement tracking analytics. 

In other words, instead of merely absorbing information – proactive involvement, employees become central collaborative contributors. This two-way communication loop (mutual feedback, shared insights) between instructors and learners engenders employee engagement and a sense of ownership among employees – an active contribution to the firm's growth. Also, it boosts their confidence massively (especially, competence building) during the process of acquiring new skills.

What is eLearning with Built-in Employee Feedback and Why Does it Help?

eLearning courseware with employee feedback as a part of the training program serves to get an understanding of the workforce's needs.

In other words, intuitive-web-based programs integrate features in the form of insights or recommendations that allow the workforce to share their opinion throughout the learning process; thereby fostering better understanding for employees.

What's more -- these programs are embedded with elements such as modules containing quizzes that help to understand the learning needs. Also, the addition of short surveys (employee feedback) aids in a big way to gather essential information about the programs, or even open-ended discussion forums can be conducted. We shall learn about the implementation later in the blog, so keep reading.

Importantly, with the inclusion of the employee feedback process (diverse perspectives, practical insights that team members face), companies can ensure the training content remains up-to-date plus engaging (that is, results in employee engagement). Furthermore, it remains relevant and addresses real-world challenges (meeting deadlines, improving communication) faced by employees.

Furthermore, when teams realize that their diverse views are heard, valued consistently, and incorporated too they feel empowered. Importantly, with these measures in place, they start feeling motivated to remain fully committed and be active participants in the training sessions.

 Additionally, it assists them to retain information easily that has been taught in the courseware and leads to better problem-solving capabilities.

How Various Learning Difficulties Can be Addressed with Employee-Feedback Technique?

By integrating various forms of feedback mechanisms, explained hereunder, in an eLearning platform, the passive learning experience can be transformed into a dynamic and engaging one -- making the workforce more motivated and knowledgeable.

Information Overload: Sometimes, information overload can seriously cause hindrance during knowledge uptake. This is where the incorporation of built-in employee feedback mechanisms can play a pivotal role in addressing this challenge significantly and boost employee engagement.

To understand this situation, let's consider an eLearning course designed specially for the purpose of customer service training. Made utilizing traditional techniques, such courseware might involve lengthy video lectures -- making learning dull and difficult. However, with the incorporation of interactive elements (can be polls and quizzes as feedback mechanisms) throughout the course, employees' understanding can be understood in real time. 

Gamification: Do trainees find certain concepts tricky or tough to grasp? If the answer is yes, then the inclusion of games with the employee feedback process can be executed. Elaborately put, the eLearning platform can introduce gamification techniques with an option of where and which part of the game they found hard to absorb. Based on their performance, points and badges can be assigned to them which will make knowledge absorption more enjoyable and ensure employee engagement.

Retaining Essential Information: Using feedback can go beyond making eLearning courseware learning material fun by focusing on knowledge retention. For example, when it is discovered that learners are struggling to remember some concepts frequently, content can be modified so as to make learning material simplified. This can be achieved by asking the learners which part they found difficult and why. Then additional resources along with personalized learning paths can be incorporated based on the type of knowledge retention challenges.

Repetition is the Key: Feedback should be taken to understand how often should a concept should be repeated in different forms along with various examples to ensure that the information is deeply ingrained in the minds of the learners. This methodology of spaced repetition wherein information is presented at increasing intervals, gradually, based on the learning capability of the learners can help the trainees to assimilate knowledge and remember it. In fact, the virtual platform can be smartly designed so that it automatically schedules reminders for the learners to revisit that information, solidifying their understanding.

Personalization and Time Management: Sometimes, training content is tough to understand for trainees especially when they need to study with hectic schedules and work pressure. In such cases, eLearning platforms can be used to take feedback from them so that instructors can provide them with certain suggestions based on the challenges they are dealing with in time management. Additionally, content can be modified to offer a personalized learning experience (based on employee feedback) so that knowledge seekers don't have to put in a lot of effort to understand the course material. 

Adapting Content Based on Feedback: One of the most outstanding features of eLearning courseware when it comes to training is its ability to bring improvement in trainees by fine-tuning content based on employee feedback. 

For example, a company may offer training courses for developing better communication skills among employees. As soon as the training gets completed, employees can be asked to provide their valuable feedback through surveys or on discussion forums on eLearning platforms. This would be a goldmine of information as far as future content development goes.

Importantly, by thoroughly scrutinizing where trainees got stuck or found it difficult to absorb any pieces of information can help companies to identify the gap that exists in employees' knowledge base. 

This kind of gap that exists with the understanding of the workforce can be overcome by providing content that has multiple short animated content along with plenty of examples to support the concept. 

In the communication course case, new modules could be introduced based on employee feedback that will focus on providing captivating and concise learning materials to explain complex concepts using video demonstrations, interactive exercises, and real-life scenario examples.

The best aspect about this form of regular eLearning content analysis through employee feedback is that this process helps to improve the existing quality of learning materials. Also, by continuously gathering and assessing employee feedback, companies can ensure that their eLearning programs are always fresh, relevant, and contain the employee engagement factor.  

In other words, this not only leads to better learning outcomes (as planned by the company) but also boosts employee involvement as the training process proceeds. Again, with this measure, employees feel their opinions matter in the company, and their concerns with training are addressed swiftly. 

Implementation Strategies of Employee Feedback in eLearning Platforms

As aforementioned, it is always beneficial if employees can share their feedback directly within the platform. This is because employee feedback might reveal what part of the learning material was confusing. This valuable information gathered from the workforce can then be utilized to improve the existing course content, which would ensure a better learning experience for future participants. With all these in view, hereunder we have explained how employee feedback can be incorporated into an eLearning courseware:

Identifying Learning Needs and Objectives:
Effective feedback starts by conducting surveys or polls so as to identify specific skill gaps that are not in sync with the needed learning objectives; thereby addressing the actual employee needs.

Selecting the Right Technology Platform:
Incorporate features like surveys (for all trainees) and quizzes (containing open-ended questions) along with discussion forums in an eLearning platform. Also, include robust analytics capabilities that would allow to track and analyze data shared by employees.

Developing Engaging Learning Content:
Based on the employee feedback, incorporate new elements in the eLearning courseware. That is, go beyond static text and lectures and incorporate interactive elements like simulations (real-life workplace tasks), branching scenarios (different situations), and gamification techniques. These elements when included will not only give a boost to employee engagement but also make the learning experience much better.

Conclusion

When employee feedback is incorporated into an eLearning platform, it aids in creating a dynamic learning environment that engenders a high level of engagement and drives results. 

Importantly, employees feel their voices are valued and they start contributing to their own development as well as to the firm's growth.

So, if you are considering working with a vastly experienced eLearning development company that has a reputation for creating a virtual platform with employee feedback and other essential features, then you can contact VK Creative Learning.
 

June 27, 2024

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